1. The Services
AI Social Media Now is a SaaS platform that uses artificial intelligence to help businesses generate, schedule, publish, and analyse social-media content. We grant you a non-exclusive, non-transferable, revocable right to use the Services for your own internal business purposes during your subscription. The Services are provided on an “as is” and “as available” basis; we aim for high uptime but do not guarantee uninterrupted or error-free operation. We may add, change, or remove features and will communicate material changes in reasonable time.
2. Intellectual property
We own or license all rights in the Services, including software, design, text, graphics, and the “AI Social Media Now” name and logo. Subject to these Terms, you may use the Services and publish content you produce through them on your own channels. You may not copy, resell, reverse- engineer, or commercially exploit the Services except as expressly permitted.
We do not claim ownership of content generated specifically for you through the Services (“AI Content”); you may use approved AI Content for your own marketing, subject to Section 4. Feedback you send us may be used freely to improve the Services.
3. Your account
You must provide accurate registration details, keep them current, and keep your credentials confidential. You are responsible for all activity under your account, including anyone you give access to. Report any suspected unauthorised access to hello@aisocialmedianow.com without undue delay.
4. AI-generated content
- All AI Content must be reviewed and approved by you before publishing. By approving it, you confirm you hold the necessary rights and that it may be published on your behalf.
- AI Content may contain errors or unintended similarities to existing works, marks, or people. We make no warranty as to its accuracy or originality and are not liable for content you approve and publish.
- You must not generate or publish content that impersonates identifiable people without consent, creates deepfakes, infringes third-party rights, is unlawful or deceptive, or breaches a platform’s rules.
- You are responsible for any AI-disclosure labelling required by law (e.g. EU AI Act Art. 50) at the time of publication.
5. Payment
Paid plans are billed in advance (monthly or annually) via our payment processor, Stripe, and renew automatically until cancelled. Prices are exclusive of VAT and other applicable taxes unless stated. You authorise recurring charges to your payment method. We may change prices with at least 30 days’ notice, effective from the next renewal; if you do not accept a change, you may cancel before it takes effect.
6. Cancellation
You may cancel at any time from your account settings. Cancellation takes effect at the end of the current paid period, and no refund is provided for that period unless required by mandatory law. Your subscription renews automatically unless cancelled before the period ends.
7. Acceptable use
You agree not to:
- use the Services unlawfully or to infringe others’ rights;
- systematically scrape or extract data, or use bots/automated means except as intended by the Services;
- circumvent security or usage limits, or disrupt or overload the Services or connected networks;
- upload malware or harmful code, or send spam;
- reverse-engineer, copy, or use the Services to build or train a competing product; or
- resell or sublicense access without our written consent.
Violations may result in suspension or termination and liability for damages.
8. Your content and license
You retain ownership of the content you upload or create (“Contributions”). You grant us a non-exclusive, worldwide, royalty-free license to host, process, and display Contributions as needed to operate the Services, including sending relevant parts to our AI providers to generate content at your request and publishing content you approve to your connected accounts. This license ends when you delete the content, except for backups and logs kept under our retention schedule. You represent that you hold all rights needed for your Contributions and any people depicted in them.
9. Connected platforms
You may connect third-party accounts (e.g. Meta, LinkedIn, Google). By doing so you authorise us to access and store the content and tokens needed to provide the features you request, consistent with the permissions you grant. Your relationship with those platforms is governed by their own terms, and we are not responsible for their availability or policy changes. Data obtained via Google APIs is used only to deliver the requested features and is handled under Google’s Limited Use requirements — never for AI training or advertising. You can disconnect an integration at any time.
10. Data protection
Where we process personal data contained in your content, we act as your processor under a Data Processing Agreement that forms part of these Terms and satisfies GDPR Art. 28. Our processing, sub-processors, and security measures are described in our Privacy Policy, which is incorporated by reference. A signable standalone DPA is available on request.
11. Third-party sites and content
The Services may link to third-party websites or include third-party content we do not control or endorse. Accessing them is at your own risk and subject to their terms.
12. Term and termination
These Terms apply while you use the Services. We may suspend or terminate access for breach of these Terms or applicable law; where a breach can be cured, we will normally allow a reasonable cure period. On termination, your data is deleted or anonymised under our retention schedule (normally within 90 days), except where retention is legally required. If your account is terminated for cause, you may not re-register without our consent.
13. Disclaimer and liability
To the fullest extent permitted by law, the Services are provided “as is” without warranties of any kind, and we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We are not liable for indirect, incidental, or consequential damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability is limited to the amount you paid us for the Services in the 12 months before the event giving rise to the claim. Nothing limits liability that cannot be limited by law, including for intent or gross negligence or under GDPR Art. 82.
14. Indemnification
You agree to defend and indemnify MeltFlex against third-party claims and reasonable costs arising from your Contributions, your use of the Services, your breach of these Terms, or content you approve and publish (including intellectual-property, privacy, and right-of-publicity claims).
15. Governing law and disputes
These Terms are governed by the laws of the Slovak Republic, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. You and MeltFlex submit to the courts of the Slovak Republic. Please contact us first at hello@aisocialmedianow.com so we can try to resolve any dispute amicably.
16. Miscellaneous
These Terms, together with the Privacy Policy, are the entire agreement between us. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a group company or successor. Neither party is liable for delays caused by events beyond its reasonable control.
17. Contact
MeltFlex s.r.o., Company ID (IČO) [COMPANY ID / IČO], registered office [REGISTERED ADDRESS], Slovak Republic. Email: hello@aisocialmedianow.com.